How to Ensure You Receive Our Emails

How to Whitelist Our Emails

To ensure you receive your membership updates, newsletters, and alerts, please add our two primary email addresses to your Safe Senders list:

• hello@adenplots.co.uk (General inquiries)

• mailer.acaa@membermojo.co.uk (Membership and bulk email such as newsletters and mailshots)

Follow the instructions below for your specific email provider:

Gmail

1. Click the Settings (gear icon) and select See all settings.

2. Go to the Filters and Blocked Addresses tab and click Create a new filter.

3. In the From field, paste: hello@adenplots.co.uk OR mailer.acaa@membermojo.co.uk

4. Click Create filter.

5. Check the box Never send it to Spam.

6. Click Create filter to save.

   • Tip: If you find our emails in your "Promotions" tab, click and drag the email to the "Primary" tab.

Outlook (Web & Desktop)

1. Web: Go to Settings (gear icon) > Mail > Junk email.

2. Desktop: Go to the Home tab, click Junk > Junk E-mail Options > Safe Senders.

3. Under Safe senders and domains, click Add.

4. Add both hello@adenplots.co.uk and mailer.acaa@membermojo.co.uk.

5. Click Save or OK.

Apple Mail (iPhone, iPad, Mac)

1. Open an email from us.

2. Tap or click on the sender’s name at the top.

3. Select Add to Contacts or Create New Contact.

4. Note: If our message is already in your Junk folder, open it and select Move to Inbox so your device learns to trust us.

Yahoo Mail

1. Click the Contacts icon in the top right.

2. Select Add a new contact at the bottom.

3. Enter "Aden Plots" (or your preferred name) and add our email addresses.

4. Click Save.

Important Tips for Members

• Check Your Folders: If you haven't heard from us, please check your Spam, Junk, or Promotions folders. If you find our email there, mark it as "Not Spam".

• Membermojo Emails: Since our bulk email system uses membermojo.co.uk, it is particularly important to whitelist that address to ensure you receive your renewal reminders and digital membership cards.

• Work Emails: If you are using a corporate email address, your company's "Firewall" may block automated emails. If the steps above don't work, you may need to ask your IT department to "allow-list" the domain membermojo.co.uk.